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March 2nd, 2015

SEAT and Samsung agree in-car technology partnership

 

By Jamie White – Head of Communications

 

Samsung and SEAT have signed an agreement to develop technological solutions which will provide total connectivity across SEAT’s range of models.

SEAT and Sumsung agree in-car technology partnership - Douglas Stafford Mystery Shopping

 

The partnership will take shape in the coming months with the launch of a new SEAT model line-up equipped to keep the customer always connected, with new technological features to be extended gradually to the rest of the SEAT range.

 

Other agreement provisions enable Samsung to supply SEAT with the basic software to develop its own car apps, to be managed from Samsung handsets.

 

The vehicles will be equipped with MirrorLink technology and the car Infotainment system linking them to Samsung devices through the apps developed by SEAT.

 

MirrorLink is SEAT’s answer to connectivity between the car and the smart device. Smartphone content is mirrored in the vehicle display in a safe way, with no distraction for the driver, who is afforded access to apps while keeping both eyes on the road.

 

The devices, the apps and the car infotainment system are the main elements of the MirrorLink based connectivity. Wearables can be added supporting further functions. This agreement with SAMSUNG covers all 75 markets in which SEAT vehicles are sold.

SEAT and Sumsung agree in-car technology partnership - Douglas Stafford Mystery Shopping

 

Rick Segal, Vice-President of Enterprise Business Team, IT & Mobile Communications Division at Samsung Electronics: “The idea behind the agreement is to work together, joining the know-how of both brands, to develop on board safe technological solutions which simplify our customers’ lives. The aim is to keep consumers always connected. We are expecting great things from this agreement with SEAT.”

 

Jürgen Stackmann, SEAT Executive Committee Chairman, said: “In 2015 we fully entered the Internet of Things, with 6 billion things now connected to Internet. One of SEAT’s main objectives is to meet emerging needs and SEAT customer expectations. To fulfil our commitment to our customers, we want to strengthen the competitiveness of the SEAT range. For us, Samsung is the ideal partner in this new global challenge.”

 

Mystery Shopping and Performance Improvement company, Douglas Stafford, provides SEAT with a tailored and bespoke nationwide mystery shopping programme to include Telephone Mystery ShoppingEmail Mystery Shopping and Video Mystery Shopping.

 

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