Services

Services Overview

The key services provided by Douglas Stafford include performance improvement through mystery shopping, customer research, performance coaching and improving business performance through tele-marketing.

All our clients are provided with an interactive on-line reporting web facility; DSInsight, providing a comprehensive suite of reporting tools including video and audio streaming that can be downloaded.

This facility can be themed to suit your own corporate branding.

 

• On-Site Mystery
  Shopping » On-Site Mystery Shopping
• Telephone Mystery
  Shopping » Telephone Mystery Shopping
• Increase Showroom
  Appointments » Customer Contact Centre
• Training » Training Programmes
• Customer Research
  Centre » Customer Research Centre
• Lead Management
  Mystery Shopping » Lead Management
• Exit
  Polls » Exit Polls
• Customer
  Satisfaction
  Surveys » Customer Satisfaction Surveys
• Video Mystery
  Shopping » Video Mystery Shopping