Mystery Shopping

We have a team of highly trained Mystery Shoppers located across the UK. They match a wide range of profiles and are able to provide your company with a full customer experience evaluation.

We have developed many complex projects for large corporate clients that involve purchasing a high value product; evaluating a complete customer journey; conducting technical projects where vehicles are serviced and measuring the outcome and customer satisfaction levels; through to a simple short visit evaluation.

Whether you choose Telephone, Electronic, Report based or Video Mystery Shopping, you will be able to get an insight into your team’s sales performance and customer service levels.

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Not sure which service would best suit your business

Our Account Managers will be happy to discuss your requirements
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