OUR CONSULTANCY

At Douglas Stafford, we offer services that cover all aspects of customer experience management. 

Delivering the best customer experience will make your business stand out from the competition, develop brand loyalty, and encourage repeat business.

CX

Strategies to gain customer insight and understand the customer journey.

AUDIT

Brand standards and transactional pricing audits to measure consistency and brand equilibrium across your business.

EVIDENCE-BASED TRAINING

A cost effective ongoing programme that delivers evidence-based training workshops focusing on areas that improve CX and increase revenue.