By Jamie White – Head of Communication

 

Kia Motors UK is now able to offer a flexible rental solution to retail and business customers, with the launch of Kia Rental.

 

Launching at 12 dealerships across the UK, Kia is putting its customers at the forefront of its new scheme, with flexibility for the individual customer as the key element in the Kia Rental programme.

 

Trials of the scheme have already proved popular for those dealerships with business customers.

 

All models in the range are available on the programme with each dealer determining the exact make-up of their own individual fleet. With short holding periods and high preparation levels, the customer experience is similar to driving a brand new car.

 

The range includes the Picanto, Rio, cee’d, Carens MPV, Sportage and the larger Sorento.

 

Automatic transmission and factory fitted sat-nav systems are available on selected cars. Some dealers have added tow-bars to all-wheel drive models to create a flexible range to meet customers’ diverse needs. Child seats are also available on request.

 

John Hargreaves, Head of Fleet and Remarketing at Kia, said: “The Fleet area is an important part of the business for Kia and focusing on what our customers want and adapting to their needs is an important part of growing the business.

 

“Kia Rental has had a positive start, we’ve even had one rental customer who was so impressed with the car he came back and bought it. The overriding feedback from customers has been that service not price counts. Kia Rental reflects a grown-up attitude to business’ fleet needs.”

 

Mystery shopping and performance improvement company, Douglas Stafford, works with Kia Motors UK, providing a bespoke mystery shopping and customer experience programme, to include telephone mystery shopping, electronic mystery shopping and video mystery shopping.

 

 

 

Follow mystery shopping and performance improvement company, Douglas Stafford:

 

on Twitter @DouglasStafford

 

on Facebook facebook.com/douglasstafforduk