Mystery Shopping

/Mystery Shopping
Mystery Shopping2017-01-30T15:23:58+00:00

Mystery Shopping

We have a team of highly trained Mystery Shoppers located across the UK. They match a wide range of profiles and are able to provide your company with a full customer experience evaluation.

We have developed many complex projects for large corporate clients that involve purchasing a high value product; evaluating a complete customer journey; conducting technical projects where vehicles are serviced and measuring the outcome and customer satisfaction levels; through to a simple short visit evaluation.

Whether you choose Telephone, Electronic, Report based or Video Mystery Shopping, you will be able to get an insight into your team’s sales performance and customer service levels.

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Not sure which service would best suit your business

Our Account Managers will be happy to discuss your requirements
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Mystery Shopping Services

Mystery shopping in the UK has become a staple with many companies looking to assess the level of service their staff are providing to customers. Here at Douglas Stafford, we provide various Mystery Shopping services, from Video Mystery Shopping to Customer Satisfaction Surveys , to ensure your customers are receiving the best possible service.

Douglas Stafford

As a bespoke Customer Experience Consultancy, we work alongside you to discover how Mystery Shopping can help you improve sales and customer service. So, if you have been looking for a reliable and professional Customer Insight company, Douglas Stafford perfectly fits the bill. Contact Us Today

Looking to become a Mystery Shopper

Visit our Careers page to register your interest in becoming a Mystery Shopper with Douglas Stafford and complete our online registration form, with as much detail as possible about your availability and distance you are prepared to travel.