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October 2nd, 2015

Douglas Stafford Mystery Shopping Weekly Round Up


By Jamie White – Head of Communications


There’s been plenty of activity this week at Douglas Stafford, with head office team members, shoppers and client visits keeping everyone busy.

Auto Express1


The latest issue of leading motoring magazine, Auto Express, has been released and features a double-page spread with Douglas Stafford.


Douglas Stafford and Auto Express joined forces to work on a feature which measured customer service trends at automotive dealerships in the UK.


The piece focuses on Value and Premium car brands and assesses where in the country potential buyers receive the best ‘customer journey’. You can read more here.


Today (Friday) team members at Lakeside North Harbour have donned their own casual clothes – and paid for the privilege – to raise money for the company’s charity of the year, The Rowans Hospice.

Vertu Motors CEO Robert Forrester


Leading UK automotive dealer group, Vertu Motors, has increased its portfolio, with the acquisition of SHG Holdings in a deal believed to be worth £12.8 million.


The Hereford based dealer group operates Audi – a first for Vertu Motors – Volkswagen and Volkswagen Commercial Vehicles, which is also a franchise first for Vertu. You can read more here.


Renault has revealed details of its stylish estate which is set to go on sale in mainland Europe in 2016 – the Talisman Estate.


Hot on the heels of the new D-segment Talisman saloon, both models made their public debuts on the company’s stand at the IAA in Frankfurt. You can read more here.

Honda Project 2&4 powered by RC213V


Honda has announced a wide range of concepts, production cars and motorcycles that it will present at the 44th Tokyo Motor Show.


Covering the largest floor area of any single brand at the show, Honda’s stand highlights the diversity of its current product line-up and includes innovative mobility solutions designed to improve the day-to-day lives of Honda’s customers. Find our more here.